Passing The Time

IWC | Alson Jewelers

While we’re all home trying to pass the time, we thought you might enjoy having some of your watch questions answered.  Our two on-site watchmakers, as well as our team at Alson Jewelers, often answer your questions about your timepieces. We’ve rounded up some of the most asked questions.  So if you have the time, we have the answers for perfect timing!

BALLON BLEU DE CARTIER WATCH, 36 MM Automatic, Steel, Pink gold | Alson Jewelers

Q.  Should I be concerned if I see moisture under my crystal?

A.  Yes!  Water damage is one of the most destructive things that can happen to a watch.  If it is not caught early enough it can be very expensive to repair.

IWC | Alson Jewelers

Q.  What does a watch with a perpetual calendar do?

A.  A perpetual calendar keeps track of the months, days, date, leap year and phases of the moon. Some also have an equation of time function and what number week it is in the year.

Tag Heuer Formula 1 | Alson Jewelers

Q. When my watch battery dies, how long should I wait to change it?

A.  When a battery dies, it is recommended to have it replaced as soon as possible, otherwise there is a chance of it leaking and causing damage to the watch.

Baume et Mercier Classima Moon-Phase Watch in Steel, Blue Alligator Strap | Alson Jewelers

Q.  Why is my second hand stopping then jumping 4-5 seconds at a time?

A.  That is the E.O.L. or End Of Life indicator.  It is letting you know that the battery is weak and near the end of its life and it should be changed.

Q.  Should I pull out the stem of my watch to make the battery last longer?

A.  No.  The hands of the watch will stop by means of a lever and an electric pulse is still sent.  Pulling the stem out makes the watch susceptible to moisture and dust.

Breitling Avenger Chronograph 43 | Alson Jewelers

Q.  I have a water-resistant watch that needs a new seal.  Can you replace the seal in-house?

A.  We will replace the rubber seals in the case, crown and case tube.  Such work can usually be performed quickly and will not require the watch to be left with us for more than 24 hours.  Once the work has been performed, your watch will be fully tested to ensure that it is water resistant before it leaves our care.  If your watch requires a stem and crown or other parts to make it water resistant, we will notify you immediately and will do everything we can to expedite repairs.


Q.  Is there a particular time of day when the date should be changed on a watch?

A.  Change the time at any point, however, do not change the date between 9 pm and 3 am.  During that time, the date is going through its own cycle and you could damage the date ring.

For more designs in watches, explore our website.  Amidst all of the uncertainty, we believe there are still occasions worth celebrating.  Should you need a gift, please shop our website or contact us at [email protected].  And, lets be sure to connect on Facebook, Instagram and Twitter.  We’re in this together.  Stay safe.

~Photo shown at top of page courtesy of IWC.



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